Mailroom Service
Make your decision with peace of mind knowing you are being taken care of by our award winning service team.
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One call to our UK-based offices gives you access to expert independent product and solutions advice, after sales service support, finance and consumables.
We believe our frontline engineers are vital to developing sustainable relationships.
We are convinced that whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit promptly and will help you get your company’s documents moving again as quickly as possible
- Nationwide field-based engineers
- Annual inspections to comply with Royal
- Mail guidelines
- 4 hour service level response time
- Dedicated telephone support
- Preventative maintenance
- 3rd party contracts on other products available on request
We believe our frontline engineers are vital to developing sustainable relationships.
We are convinced that whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit promptly and will help you get your company’s documents moving again as quickly as possible
- Nationwide field-based engineers
- Annual inspections to comply with Royal
- Mail guidelines
- 4 hour service level response time
- Dedicated telephone support
- Preventative maintenance
- 3rd party contracts on other products available on request
We believe our frontline engineers are vital to developing sustainable relationships.
We are convinced that whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit promptly and will help you get your company’s documents moving again as quickly as possible
- Nationwide field-based engineers
- Annual inspections to comply with Royal
- Mail guidelines
- 4 hour service level response time
- Dedicated telephone support
- Preventative maintenance
- 3rd party contracts on other products available on request
We believe our frontline engineers are vital to developing sustainable relationships.
We are convinced that whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit promptly and will help you get your company’s documents moving again as quickly as possible
- Nationwide field-based engineers
- Annual inspections to comply with Royal
- Mail guidelines
- 4 hour service level response time
- Dedicated telephone support
- Preventative maintenance
- 3rd party contracts on other products available on request
We believe our frontline engineers are vital to developing sustainable relationships.
We are convinced that whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit promptly and will help you get your company’s documents moving again as quickly as possible
- Nationwide field-based engineers
- Annual inspections to comply with Royal
- Mail guidelines
- 4 hour service level response time
- Dedicated telephone support
- Preventative maintenance
- 3rd party contracts on other products available on request
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The benefits
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Customer success stories
Don’t just take our word for it. See what some of our customers have to say about working with us.
"ITDS Mailroom Solutions delivered a suitable franking machine for our needs with annual savings that could not be ignored. We feel very safe in their hands and would recommend ITDS to anyone."
"The team at ITDS are efficient, helpful and professional. They have been extremely supportive in sorting out a new franking machine and any maintenance or consumable issues are dealt with promptly by our dedicated account manager."
"We decided to move to ITDS after being supplied by a direct manufacturer for many years. The changeover process was simple and smooth, and we are now seeing the benefits in terms of increased efficiency and cost savings."
“The service we have received from ITDS has at all times been very personal, efficient and responsive and we are very happy to have made the switch.”
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