Our Story
About IT Document Solutions
IT Document Solutions is an innovative and exemplary provider of technology solutions for the modern workplace, providing business consultancy and service support for businesses and organisations across the UK.
We help our customers optimise their IT, print and document infrastructure to enhance both their systems and environmental performance, while also reducing costs to help increase profitability, and maximise return on investment.
IT, print and document solutions for your business
Our group of companies can provide technology solutions and consultancy across a myriad of managed services, from the postroom to the boardroom. Here are just some of the reasons why clients choose to work with us.
- UK-wide company with a local presence.
- Bespoke solutions tailored to each client’s specific requirements.
- Strong partnerships with industry-leading technology manufacturers.
- Extensive support capabilities.
- Many happy customers.
- Centralised procurement - all your technology needs in one place.
To help our clients achieve better value from their office technology and to improve their efficiency and productivity by offering paperless solutions that streamline and automate the workflow of documents.
Our Values
Our core values are at the heart of everything we do as a business. Our team are focused on doing the right thing, every time.
Meet the leadership team
Jermaine Weeden
Jermaine founded IT Document Solutions Ltd after a successful career spanning many years working for both manufacturers and resellers.
Jermaine Weeden
Founder & Chief Executive
Jermaine setup IT Document Solutions back in 2014 with the aim of offering a modern approach to Managed Print Services, with an added focus on electronic document management and digital transformation. IT Document Solutions offers a hybrid approach to business, delivering the traditional copier and print technology, with a modern twist of skilled professional services and an eye on future technologies, adding value in an ever-changing office environment.
His ambition has seen IT Document Solutions become a go-to company for independent and impartial advice for managed print and document solutions throughout the UK, Europe and beyond. The ITDS approach to business ensures they deliver achievable and measurable results in helping companies implement technology to improve document processes and increase staff efficiency.
The ITDS Group was set up to help Jermaine and his business partners develop a group of companies which complement each other within the technology sector. The group now provides IT Managed Services, Mailroom Solutions, Print and Document Solutions (Workflow), and ITDS Ultimate Space, providing office and homeworking solutions for the new world of business.
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Jermaine and IT Document Solutions Ltd support several charities and community sports groups, and are actively involved in local community groups and national organisations to give back where possible. Jermaine has mentored at Sussex University and is keen to create meaningful connections wherever possible.
Jermaine has three young children and is a keen Golfer. Jermaine was forced to give up rugby because of a recurring knee injury after years of playing Sussex, London, and National league Rugby Union. He also enjoys many other sports including diving, and Football, where he has been a lifelong Liverpool FC supporter.
Fun fact
You will always see Jermaine and his friends and family enjoying sporting events and concerts, living, and enjoying life is a skill he has mastered.
Jermaine setup IT Document Solutions back in 2014 with the aim of offering a modern approach to Managed Print Services, with an added focus on electronic document management and digital transformation. IT Document Solutions offers a hybrid approach to business, delivering the traditional copier and print technology, with a modern twist of skilled professional services and an eye on future technologies, adding value in an ever-changing office environment.
His ambition has seen IT Document Solutions become a go-to company for independent and impartial advice for managed print and document solutions throughout the UK, Europe and beyond. The ITDS approach to business ensures they deliver achievable and measurable results in helping companies implement technology to improve document processes and increase staff efficiency.
The ITDS Group was set up to help Jermaine and his business partners develop a group of companies which complement each other within the technology sector. The group now provides IT Managed Services, Mailroom Solutions, Print and Document Solutions (Workflow), and ITDS Ultimate Space, providing office and homeworking solutions for the new world of business.
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Jermaine and IT Document Solutions Ltd support several charities and community sports groups, and are actively involved in local community groups and national organisations to give back where possible. Jermaine has mentored at Sussex University and is keen to create meaningful connections wherever possible.
Jermaine has three young children and is a keen Golfer. Jermaine was forced to give up rugby because of a recurring knee injury after years of playing Sussex, London, and National league Rugby Union. He also enjoys many other sports including diving, and Football, where he has been a lifelong Liverpool FC supporter.
You will always see Jermaine and his friends and family enjoying sporting events and concerts, living, and enjoying life is a skill he has mastered.
Steven Hallissey
Steven Hallissey has a distinguished career in Managed Print and IT Services industry, having held key positions at several high-profile companies, including Capita Workplace Technology and Aura Futures Group, where he has demonstrated his proficiency in financial strategy, operations, and management.
Steven Hallissey
Chief Finance Officer
Steven oversees all financial activities at ITDS Group, including financial planning and analysis, accounting, investor relations, and treasury. He also plays a key role in shaping the company's financial strategy to support its continued growth and success in the competitive technology landscape.
Fun fact
Steven oversees all financial activities at ITDS Group, including financial planning and analysis, accounting, investor relations, and treasury. He also plays a key role in shaping the company's financial strategy to support its continued growth and success in the competitive technology landscape.
Patrick Constance
Patrick known as Paddy has been in the industry for over 25 years working for both manufacturers and independents.
Patrick Constance
Mailroom Operations Director
Paddy has been in the direct, public sector and government sales teams before spending time with partners. In a long career, customer satisfaction has always been the number one priority.
With mailroom solutions constantly evolving Paddy recognises the need for traditional franking and folding coupled with growing transformation towards digitisation and hybrid solutions.
As enthusiastic today as the day he started. Paddy is dedicated to helping his customers to maximise productivity and minimise costs.
Fun fact
Family man with two kids, 2 grandkids, rugby fanatic, ex-player, now supports from the bar.
Paddy has been in the direct, public sector and government sales teams before spending time with partners. In a long career, customer satisfaction has always been the number one priority.
With mailroom solutions constantly evolving Paddy recognises the need for traditional franking and folding coupled with growing transformation towards digitisation and hybrid solutions.
As enthusiastic today as the day he started. Paddy is dedicated to helping his customers to maximise productivity and minimise costs.
Family man with two kids, 2 grandkids, rugby fanatic, ex-player, now supports from the bar.
Travers Beaton
Travers has over 25 years experience of providing technology solutions to a broad range of industries.
Travers Beaton
ITDS Managed Ltd - Managing Director
He is a passionate solutions provider, always striving to ensure that the end product is better than the vision.
With a good balance of commercial, practical and technical knowledge Travers has won and delivered projects from national government contracts to start-ups, and everything in-between. Travers believes in building meaningful relationships with his team and his clients, treating people and their businesses how he treats his own.
A proud father of two amazing girls. Travers enjoys watching rugby (too old to play anymore), snowboarding, going to the gym, steaks, electronic music and travelling.
Fun fact
Travers can hold his breath for 3.37 minutes.
He is a passionate solutions provider, always striving to ensure that the end product is better than the vision.
With a good balance of commercial, practical and technical knowledge Travers has won and delivered projects from national government contracts to start-ups, and everything in-between. Travers believes in building meaningful relationships with his team and his clients, treating people and their businesses how he treats his own.
A proud father of two amazing girls. Travers enjoys watching rugby (too old to play anymore), snowboarding, going to the gym, steaks, electronic music and travelling.
Travers can hold his breath for 3.37 minutes.
Jamie Coombs
Jamie has worked in the office equipment industry for over 35 years & brings a wealth of experience to the business
Jamie Coombs
ITDS Managed Ltd - Technical Sales Director
He started his career in photocopier, printer & fax hardware service progressing to service management, he then moved more into the then all new field of connected MFPs plus MPS & Document workflow software solutions working in both a pre-sales & post-sale professional services capacity delivering solutions supporting up to and beyond 1000 devices.
Whilst heading up the MPS Professional Services team Jamie also managed a business move into IT & Unified Communications managed services, this included building out a new team covering Sales, Pre-Sales & Support in this space whilst providing marketing support, sales enablement & cross sale training to achieve business growth in this area to a circa £2m+ turnover.
Jamie believes very strongly in customer service and strives to always plan and then deliver the correct solution to meet any client’s needs.
Fun fact
A family man Jamie is very proud of his two teenage children, he is a keen cyclist despite the ageing knees, loves music & his vinyl collection (along with a few ales !) He is also a long-suffering Crystal Palace fan!
He started his career in photocopier, printer & fax hardware service progressing to service management, he then moved more into the then all new field of connected MFPs plus MPS & Document workflow software solutions working in both a pre-sales & post-sale professional services capacity delivering solutions supporting up to and beyond 1000 devices.
Whilst heading up the MPS Professional Services team Jamie also managed a business move into IT & Unified Communications managed services, this included building out a new team covering Sales, Pre-Sales & Support in this space whilst providing marketing support, sales enablement & cross sale training to achieve business growth in this area to a circa £2m+ turnover.
Jamie believes very strongly in customer service and strives to always plan and then deliver the correct solution to meet any client’s needs.
A family man Jamie is very proud of his two teenage children, he is a keen cyclist despite the ageing knees, loves music & his vinyl collection (along with a few ales !) He is also a long-suffering Crystal Palace fan!
Corporate Social Responsibility
ITDS is an environmentally conscious business that’s committed to providing sustainable solutions to our clients and taking these same strategies and approaches and applying them within our own business to demonstrate best practices.
Learn more about CSRGiving back
We appreciate the powerful connection between businesses and charities and the difference it can make to the wider community, helping those who need our support.
Find out more