ITDS Managed Services Strengthens its Operations with the Appointment of Ash Patel

ITDS Managed Services is excited to announce and welcome leading tech support specialist, Ash Patel to its expanding team.

‍Ash joins ITDS Managed Services as IT & Service Desk Manager and heads the sales and customer service team based in Crawley.

With over 10 years of experience and significant expertise within the IT sector, Ash has successfully led and coached customer service teams to consistently surpass customer satisfaction KPIs and NPS, ensuring excellence in service delivery and being technical hands-on.

Ash specialises in shaping and delivering consumer service propositions, contributing to the overall departmental performance while managing both direct and indirect customer relationships.

Ash Patel, says:

“I’m pleased to be joining IT Document Solutions at this key period in the business growth and look forward to expanding and building on the services we offer to push growth and provide more for our clients.”

Jermaine Weeden, CEO, says:

"We are thrilled to welcome Ash to our growing team at ITDS. This is an exciting time for us, which this year, has seen the business grow and be nominated for a range of business and customer service awards. Ash’s appointment adds high level expertise to our sales and support team. Customer service is key to achieving our goals. I believe Ash’s addition will bring more success to ITDS and look forward to continuing to expand upon our business and service offerings."

ITDS Managed Services is a trusted provider of technology solutions and supports businesses across the UK and internationally to lead on their technology to enhance efficiency, productivity, and experience for staff as well as valued customers.

We provide comprehensive and reliable solutions for all office technology and IT requirements.

For more information regarding how ITDS Managed Services can help your business technology, please visit: www.itdsmanaged.com.