We are all experiencing unprecedented difficulties during this time so we want to assure you IT Document Solutions Ltd is doing all it can to help clients and potential new clients find ways to ensure financial and operational resilience. We aim to protect our business and the service and support you have come to expect from IT Document Solutions and our suppliers.
The government continues to put measures in place to protect businesses and their staff, we have all been forced to make some difficult decisions. The banks and financial institutions are on hand to help all their clients protect cash flow, and where possible reduce the pressure through payment holidays. It's important that you approach the banks immediately to discuss any financial difficulties you may be experiencing.
You should find all the customer service contact information on your statements or invoices (or through the internet), however, should you need our help or advice please don’t hesitate to call 0207 101 0096.
IT Document Solutions Ltd has invested in the cloud and mobile technology so all our staff can operate remotely, our offices are now closed. The only facility which remains open is our warehouse and some limited logistics for emergency deliveries or relocations. All our suppliers have engineers in the field for any mechanical faults and professional services working remotely should you experience an IT failure.
The safety of our staff and our clients is paramount and everyone has taken steps to reduce the risks of contracting the Covid-19 virus. Please continue to follow the instructions of the world health authority and our Government.
We thank you for your loyalty and your support. If we all make the right decisions and take time to reflect on the human impact of this horrendous ordeal, we will be stronger together and create a sustainable future.
Please stay safe and healthy.
Owner & CEO